Our contact details
Elite Material Solutions Limited, 17 Hayman Rise, Grange farm, Milton Keynes MK8 0ND
United Kingdom, Telephone: 0044 1908 506819
Contact:
Mr Dale Gwinnutt – Managing Director, dalegwinnutt@elitematerial.com
What type of information we have?
We currently collect and process the following information:
- Personal names and position
- Personal Contact telephone numbers (including mobiles) and e mail address
- Personal qualifications and status
- Enquiry/contract related data
- Product requirements and specifications
- Engineering drawings and specifications
- Delivery and transport specification
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Received through direct contact from customers and prospects. For the process of supporting a supply contract or provision of data and prices related to their enquiry needs
- Received from enquiries to us through our web site enquiry form. For the process of provision of data and prices related to their enquiry needs detailed in their enquiry
- Received by third party with the customer, involved in contract or enquiry, requiring our contact. Necessary for the continuation of a contract or enquiry to ensure all information is available to carry out the process accurately
We also receive personal information indirectly, from the following sources in the following scenarios:
- Government tender request documents
- Webb site user stats
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You can remove your consent at any time. You can do this by contacting:
Elite Material Solutions Limited Mr Dale Gwinnutt – Managing Director
17 Hayman Rise, Grange farm dalegwinnutt@elitematerial.com
Milton Keynes MK8 0ND
Buckinghamshire
United Kingdom
Telephone: 0044 1908 506819
dalegwinnutt@elitematerial.com
- We have a contractual obligation.
- We have a professional obligation.
- We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to All information received is used for the purpose of carrying out our obligations to
- Provide accurate information with regards to an enquiry, both technical and commercial to the right people within their organisation
- Provide accurate information and guidance to the right people within their organisation with regards to contracts placed with us.
- Provide accurate approval to the right people within customer organisation, of customer information in order to ensure the contract is completed to customer requirements
- Ensure accurate Product requirements and specifications
- Ensure drawings and specifications are correct
- Ensure delivery and transport specification
We may share this information with our subcontractors/supply chain to provide our services, we take extreme precautions as well as appropriate technical and organizational measures, to ensure total protection (removal) of any personal data commercial or product data relating to the customer or prospect.
We only forward users’ data to third parties when this is necessary, for contractual purposes, information required by our customers, technical information required by our customers or based on our legitimate interests in the economic and the effective operation of our business operations.
(We draw your attention to the fact that data transfer takes place based on Google Analytics when our online services used.)
Data transfers to a third country or an international organization
Third countries are countries in which the GDPR is not a directly applicable law. This includes essentially all countries outside the EU or the European Economic Area.
Data is transferred to a third country or an international organization. Please note that there are relevant/suitable warranties as stated above and that you may exercise enforceable rights and effective legal remedies
How we store your information
Your information is securely stored at: Elite Material Solutions Limited, 17 Hayman Rise, Grange farm, Milton Keynes MK8 0ND
United Kingdom, Telephone: 0044 1908 506819, Info@elitematerial.com
We keep Customers
Personal details – Were these are changed, are permanently deleted or updated
Project details – Were these updated or notification changes, are deleted or updated
We keep Prospect enquiries
Personal details – kept for the duration of the enquiry.
Project details – Kept for duration of the enquiry
On receipt of contract information is updated in full to Customer data base and treated as above
On notification of “No further action by prospect” data is held at prospect request only, or permanently deleted
Information disposal:
- Electronically – all data is deleted from all our system and any backup drives used.
Customer/Prospect is notified
- Hard copy – All paper documentation received or created by us is shredded by a recognised company with receipt notification of shredding completed.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
Elite Material Solutions Limited, 17 Hayman Rise, Grange farm, Milton Keynes MK8 0ND
United Kingdom, Telephone: 0044 1908 506819
Contact:
Mr Dale Gwinnutt – Managing Director
dalegwinnutt@elitematerial.com
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113